At HAYA Store, we aim to provide you with a seamless and efficient shopping experience, which includes prompt delivery of your orders. Please read the following information to understand our shipping process:

2. Order Processing Time

• Orders are typically processed within 1-2 business days after they are placed.
• During peak seasons or special promotions, processing times may be slightly longer.

3. Shipping Methods and Delivery Times

• We offer the following shipping options:

  • Standard Shipping (Estimated delivery time: 5-7 business days)
  • Express Shipping (Estimated delivery time: 2-3 business days)

• Please note that delivery times are estimates and may vary depending on factors such as location, weather conditions, and carrier delays.

4. Shipping Rates

• Standard Shipping: Fee

• Orders above 50 qualify for free standard shipping.

5. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.

6. International Shipping

• We currently offer international shipping to select countries. Please refer to our International Shipping Policy for more information.

7. Customs and Import Taxes

• For international orders, please be aware that customs duties and taxes may be applicable and are the responsibility of the recipient. HAYA Store is not responsible for any additional charges incurred during the import process.

8. Shipping Restrictions

• Some products may have shipping restrictions due to their size, weight, or specific regulations. Please refer to the product description for any special shipping instructions.

9. Contact Us

• If you have any questions or concerns regarding shipping, please feel free to contact us.